Release Notes

Feb 08, 2025
Feb 08, 2025

Version 9.0.1

Key Updates 

  • Multi-Asset Upload – Upload multiple assets simultaneously for improved efficiency.
  • Bulk Metadata Update – Update metadata across multiple assets in one action.
  • Redesigned Library & Category Mapping Screens – Improved usability and streamlined category mapping workflows.

Bug Fixes 

  • Resolved issues with feedback, form validation, knowledge checks, and table customization.
  • Fixed annotation/callout positioning and in-app notification behavior.
  • Addressed timeline inconsistencies and mobile navigation issues.
  • Fixed transcript issues with asset preview and ensured player consistency in standalone launch.
  • Resolved incorrect thumbnail display and recording countdown issues.
  • Corrected notification subscription model handling for multiple event types.
  • Fixed activity result size limit errors in the Bulk Metadata Update Workflow.
  • Fixed missing attachments in emails.

Enhancements 

  • Enhanced system status page and optimized Event Processing Workflow for handling large activity responses.
  • Migrated key libraries from synchronous to asynchronous alternatives.
Jan 31, 2025
Jan 31, 2025

Version 8.9.25

Bug Fixes 

  • Fixed an issue where accessing the notification preference settings screen resulted in a 404 error.
  • Corrected an issue where links for completed assignments incorrectly redirected users to the pending stage on the “My Assignments” page.

Enhancements 

  • Improved the camera and microphone permission flow to prompt users to grant access if not already enabled.
Jan 28, 2025
Jan 28, 2025

Version 8.9.21

Key Updates 

  • Saved Filters in Assets Table – Users can now save their preferred filters in the Assets Table for a more personalized experience.

Bug Fixes 

  • Fixed an issue where dates displayed were inconsistent with the settings for viewing and downloading content.
  • Resolved an issue where learning format filters in the Assets Table were not functioning correctly.
  • Adjusted the alignment of the "Apply" and "Reset" buttons in the filter popover.
  • Corrected an issue where the footer was incorrectly displayed from the settings.
  • Modified the Recording Controller’s position to ensure proper placement.

Enhancements 

  • Enhanced audio quality for recordings.
  • Improved card borders and introduced a scrollable layout for better usability.
Jan 22, 2025
Jan 22, 2025

Version 8.9.20

Bug Fixes

  • Resolved an issue where the recorder’s default name reverted to the stream ID after exiting the funnel.
  • Ensured the back button in "My Assignments" functions correctly.
  • Improved accuracy and reliability of assignment progress tracking.
  • Restricted interactive elements within a recording to play only once.
  • Addressed issues with the camera icon display, default active window behavior, webcam full-screen restrictions, and video permission messaging.
Jan 21, 2025
Jan 21, 2025

Version 8.9.18

Bug Fixes 

  • Resolved issues with recommendations not showing up in the Epic Launch.
  • Implemented redirection logic upon upload completion in the edit screen.
  • Addressed an issue where asset links appeared as “Not Found” before the assets finished loading.
Jan 14, 2025
Jan 14, 2025

Version 8.9.15

Bug Fixes 

  • Prevented users from posting empty replies to comments on assets.
  • Restricted multiple knowledge checks from being added at the same timestamp.
  • Disabled interactive clicks within trimmed regions of videos.
  • Temporarily removed "User Accounts" from entity selection to prevent a 400 error caused by an unrecognized backend entity.
  • Adjusted annotation positioning to remain consistent across different monitors and laptops.
  • Corrected timeline functionality when reaching the end of a trimmed portion.

Enhancements 

  • Improved responsiveness for a smoother asset preview experience.
Jan 07, 2025
Jan 07, 2025

Version 8.9.10

Bug Fixes 

  • Resolved issues with table column customization.
  • Fixed an issue preventing PDFs from displaying correctly in Epic.
  • Improved timeline canvas performance and addressed related bugs.
  • Prevented metadata form values from resetting when changing the title.
  • Addressed stability issues on the master data screen.
  • Implemented backend data cleanup to prevent 404 errors.
  • Corrected issues affecting asset-sharing functionality.
  • Fixed incorrect URL redirection when closing the edit side panel.
  • Resolved inconsistencies in knowledge check functionality.
  • Fixed image editing issues in the tip sheet editor.
  • Resolved an issue with event processing triggers.
  • Adjusted the background color of transcript cards from yellow to the correct styling.

Enhancements 

  • Improved responsiveness of tip sheets.
  • Added tooltips for all actions in the edit timeline panel.
  • Introduced APIs to support multipart file uploads.
  • Enhanced Jeeves login handling based on Smart on FHIR configuration.
  • Updated the list of permitted origins.
  • Expanded voice samples to include additional details.
  • Optimized memory usage in the transcript screen.
  • Enhanced activity retries and error logging for asset processing and caption generation.
Dec 31, 2024
Dec 31, 2024

Version 8.9.8

Key Updates

  • Improved Tab Naming – When launching assets from Epic, the new tab now displays the asset name for easier identification.

Bug Fixes

  • Downloaded tip sheets now match the preview fonts. 
  • Resolved sorting issues in admin settings. 
  • Thick borders on selected clips no longer obscure audio bits users are trying to remove.
  • The space bar now reliably pauses and unpauses playback.
  • Fixed an issue where deleted shapes (specifically circles) sometimes reappeared in processed videos.
  • Resolved an issue where interactive elements appeared at incorrect times.
  • Assignments now correctly mark as complete after users scroll through the entire tip sheet.
  • Column customization settings now save properly.

Enhancements

  • The split clip feature now defaults to the section where the red cursor is located, removing the need for an extra click.
  • Deleting a custom field no longer results in an error message.
  • Captions now update correctly within the player. 
Dec 24, 2024
Dec 24, 2024

Version 8.9.5

Bug Fixes

  • Videos now play correctly on iPhones.
  • Resolved category mapping issues affecting content organization.
  • Filtering in "What's Trending" and "Top Searched Phrases" now accurately reflects category-based selections.
  • Auto-save functionality now works as expected.

Enhancements

  • Added drag-paste and copy-paste functionality for images in tip sheet steps to improve workflow efficiency.
  • Introduced category-based suggestions in the search widget for more relevant results.
  • Applied CSS fixes for course metadata display.
  • Enhanced filtering of null values in advanced query payloads for user templates.
  • Improved consistency of content recommendations between standalone and Epic launches.
  • Added support for a filter query parameter in the suggestions API to refine search results.
Sep 13, 2024
Sep 13, 2024

Version 8.4.9

Bug Fixes

  • The 'Add Asset' button no longer appears for users without add/edit permissions.
  • Added a validation rule to the "Add User" screen to prevent usernames from containing only spaces, ensuring more accurate user data.
  • The webcam will no longer turn on by default when sharing the screen during a live chat session.

Enhancements

Analytics 

  • User names and other relevant details are now displayed when clicking on active users in department reports.
  • In User Reports, the 'Assets Clicked' column is now clickable, allowing users to view a detailed list of accessed assets.
  • The 'Upvotes/Downvotes' column in Assets Reports is now clickable, showing details of who upvoted or downvoted an asset.
  • The 'Assets Viewed' column in Sessions Reports is now clickable and displays all related asset details.
  • In both User and Sessions Reports, the 'Assignments Completed' column is now clickable, providing a list of completed assignments.

Jeeves Status Page

  • Introduced a status page for Jeeves, displaying the current status of various services. Helps monitor service availability and access.
Sep 06, 2024
Sep 06, 2024

Version 8.4.5

Bug Fixes

  • Fixed an issue where clicking markers in the video timeline during buffering caused an "Uncaught TypeError". The fix ensures the media element’s ready state is checked before setting the currentTime property.
  • Resolved an issue where Employee IDs were missing in certain cases when creating a broadcast.
  • Back button behavior in Asset Preview now correctly returns to the previous page for all sources, except Shared and Broadcast views.

Enhancements

  • User and session reports now provide more detailed insights into asset interactions and completed assignments.
  • Asset upvotes/downvotes now display a list of users who rated an asset for better visibility.
  • Refined asset previews in OkJeeves with improved design updates.
  • Tip Sheet responsiveness enhanced for a smoother user experience.
  • Keyboard navigation added to the Search Widget, improving accessibility.