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How Dexit Uses Intelligent Document Automation to Healthcare Document Management

14 January, 2025 | 4 Mins | By Alyssa Dennis

The healthcare industry generates nearly 30% of the world’s data. And much of this data is in the form of paper-based documents such as patient records, consent forms, and discharge summaries. Managing this vast volume of documents with outdated systems and manual processes not only creates inefficiencies, but puts patient lives at risk.

In today’s AI-dominated world, it's high time that healthcare professionals start utilizing the power of AI to process healthcare documents. That’s where Intelligent Document Processing (IDP) solutions come in. 

Dexit  is an AI-native Intelligent Document Processing (IDP) solution, designed to revolutionize healthcare documentation using AI models, tailor-made for healthcare needs. Leveraging advanced technologies like Artificial Intelligence (AI), Machine Learning (ML), and Natural Language Processing (NLP), Dexit streamlines document processing to deliver unmatched speed, accuracy, and efficiency.

Explore:

  1. Healthcare Documentation and Its Real-world Challenges
  2. What Makes Intelligent Document Processing (IDP) Different? 
  3. The Dexit Advantage in Document Processing 
     

1. Healthcare Documentation and Its Real-world Challenges

Managing thousands of patient documents on a daily basis is no easy task. Here are some of the real-world healthcare documentation challenges faced by Health Information Management (HIM) professionals: 

1. Diverse Document Types and Complex Layouts
Healthcare organizations handle hundreds of document types—from insurance forms to discharge summaries—each with unique layouts and formats. Static systems often fail to adapt, leading to errors and inefficiencies.

2. Poor-quality Documents
Blurry scans, faint text, and illegible handwriting pose significant challenges for traditional Optical Character Recognition (OCR) systems, often resulting in missed information and administrative delays.

3. Manual Sorting and Classification
Manual processes are error-prone and time-consuming. Misplaced or misclassified documents can lead to delays in patient care and costly administrative errors.

2. What Makes Intelligent Document Processing (IDP) Different?

Intelligent Document Processing (IDP) solutions leverage advanced AI-driven technologies to automate the extraction, classification, and routing of information from diverse document types. Unlike traditional static templates, IDPs adapt dynamically to existing workflows, enabling real-time document processing with unparalleled speed, accuracy, and scalability.

Key Features and Benefits of IDP Solutions

  • Speed and Scalability: Automates repetitive tasks like extracting and classifying patient information, delivering results up to 10x faster than manual methods. This ensures efficiency, even when processing thousands of documents daily.
  • Accuracy at Scale: Purpose-built AI models ensure precision by continuously learning and adapting, reducing errors and increasing reliability.
  • Omnichannel Intake: Processes documents from various sources—faxes, emails, APIs, and more—centralizing information for seamless management.
  • Advanced Data Extraction: Extracts and categorizes critical information intelligently, improving performance over time without the need for constant manual oversight.
  • Automated Workflows: Routes documents to appropriate teams or systems automatically, eliminating delays and enhancing operational efficiency.
  • Virtual Fax Server: Facilitates secure and efficient document transmission without the need for traditional fax machines.
  • AI-driven Patient Identification: Automatically identifies document types and associates them with the correct patient or system, minimizing manual intervention and errors.

By seamlessly integrating with multiple platforms and data sources, IDP solutions enable organizations to unify document management while tackling the challenges of data overload and workflow complexity.

Read blog: 6 Reasons Why Dexit Stands Out as a Leading Healthcare Document Processing Tool
 

3. The Dexit Advantage in Document Processing

Healthcare organizations face mounting challenges in managing the growing volume and complexity of documentation. Dexit offers a solution that not only meets these challenges but exceeds expectations by automating workflows, improving accuracy, and enabling faster data handling.

A. Dexit’s Approach to Document Management Accuracy and Efficiency

1. Superior Document Classification:
Dexit provides 97% document classification accuracy through an innovative technique called - Fusion Strategy. 

This strategy involves:

  • Hybrid Models: Combines image classifiers like CNN and ResNet with text-based models like ClinicalBERT for better contextual understanding.
  • Robust Training: Models trained on diverse datasets to ensure adaptability across document types.

2. Detailed Entity Extraction:
Dexit leverages advanced AI models which involves a combination of Optical Character Recognition (OCR) engine and a fine-tuned multimodal Large Language Model (LLM) workflow. These AI models ensure up to 95% entity extraction accuracy.

3. Continuous Improvement via Human Feedback:
A robust MLOps pipeline integrates human feedback into the model retraining process. This ensures ongoing improvement by prioritizing corrected data and enhancing accuracy with each iteration.

Read blog: The Power of Intelligent Data Extraction and Classification with Dexit - The AI Advantage

B. Unique Functionalities that Builds Up Dexit

What really builds up Dexit’s Intelligent Document Processing (IDP) capabilities are its unique functionalities. These are seven powerful functionalities that enhance its workflow efficiency and accuracy. They include - Event Triggers, AI Actions, Conditional Rules, Approval Process, Queue Actions, Automated Communications, and some additional operations.

From initiating automated workflows with its Event Trigger functionality to automating repetitive document processing tasks with AI Actions, Dexit eliminates a lot of manual bottlenecks.

Other functionalities include - Conditional Rules, which helps Dexit adapt to organizational workflows dynamically, while its integrated Approval Process ensures compliance and quality control. The organized Queue Actions enable systematic document handling, and Automated Communications keep stakeholders informed in real time.

Additionally, advanced Operations like API integrations and HL7 parsing expand Dexit’s capabilities, making it a versatile and indispensable tool for HIM professionals.

Read blog: 7 Ways Dexit Revolutionizes Healthcare Document Management Workflows

In an era where healthcare organizations are inundated with complex, high-volume documentation, solutions like Dexit redefine efficiency and accuracy. By harnessing the power of AI-driven Intelligent Document Processing, Dexit empowers healthcare professionals to focus on what truly matters—delivering exceptional patient care. Its unmatched capabilities in classification, data extraction, and workflow automation ensure that every document is processed swiftly, precisely, and seamlessly. 

With Dexit, healthcare organizations can transcend the limitations of manual processes and outdated systems, paving the way for streamlined operations and improved patient outcomes. It’s not just about managing documents; it’s about transforming healthcare, one document at a time.

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